Return & Exchange Policy
We want you to feel magical in your new look, but if a product isn't the right fit, you can return unopened and unused items within 30 days of delivery. Due to hygiene standards, we cannot accept returns on cosmetics that have been swatched or used.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Magic
Securely place the unused items in their original packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing